Legal & Privacy
Privacy Policy
This Privacy Policy explains how JH ESD may collect, use, store and protect personal information when visitors use this website, submit an inquiry or interact with available contact channels.
- Last Updated
- August 1, 2026
01
Scope of This Privacy Policy
This Policy applies to personal information processed through the JH ESD website and the interactions made available through it.
- The JH ESD website
- Contact and inquiry forms
- Technical-document requests
- Product and Solution inquiries
- Project-consultation requests
- Website search and navigation
- Available direct contact channels linked from the website
Third-party websites and services operate under their own privacy policies and practices. JH ESD does not control the privacy practices of independent third parties.
02
Information We May Collect
Information You Submit
When you use an inquiry form, the information you submit may include:
- Full Name
- Company
- Business Email
- Country / Region
- Message or Project Requirements
- Inquiry Type
- Product or Solution of Interest
- Project Area
- Estimated Quantity
- Optional Phone or WhatsApp information
Inquiry Context
The website may record the Product, Solution, Technical Resource, Case Study, Article, Article Category, Article Tag, Application Industry, Search Topic, Inquiry Type or source page connected to an inquiry. This context helps identify what prompted the request.
Technical Information
The website infrastructure may process limited technical information required for operation, security, debugging and performance. Depending on the request and system involved, this may include an IP address, browser type, device type, requested URL, referring page, date and time, server or security logs, and cookie or session identifiers required for website operation. This does not mean every item is permanently stored for every visitor.
Communication Information
If you choose an available email, WhatsApp or other communication channel, the information contained in that communication may be processed as needed to review and respond to it. The selected communication service may also process information under its own terms and privacy policy.
03
How Information Is Collected
Directly from You
Information may be collected when you:
- Submit an inquiry
- Request a quotation or samples
- Request technical documentation
- Request Product selection support
- Discuss a project
- Contact JH ESD through an available direct channel
Automatically Through Website Operation
Limited technical information may be processed by WordPress, the hosting environment, security systems and form systems as required to provide, maintain and protect the website.
Through Third-Party Contact Channels
When you choose a third-party communication service linked or offered through the website, that service may separately process information according to its own privacy policy and technical practices.
04
How We May Use Information
Submitted information may be used for the purposes reasonably connected to your request and the operation of the website, including to:
- Review Product inquiries
- Prepare quotations
- Review sample requests
- Respond to technical-document requests
- Clarify project requirements
- Recommend Products or Application Solutions
- Communicate about B2B cooperation
- Review website or form problems
- Maintain website security
- Keep reasonable business and inquiry records
- Comply with applicable legal or contractual obligations
Submitted information is not described by this Policy as being used for automated credit scoring, automated employment decisions, behavioral advertising, sale of personal data or data-broker profiling.
05
Inquiry Forms and Source Context
The central B2B inquiry form uses the existing ZeroY and WordPress form-submission system. Submitted information may be stored in the WordPress website administration system for inquiry review and business follow-up.
Query parameters and source-page information may be used to prefill or identify the Inquiry Type, relevant Product, relevant Solution, relevant Technical Resource, relevant Case Study, relevant Article, relevant Application Industry or Search Topic. This context helps JH ESD understand which website content generated the inquiry.
Safe Context Handling
Raw query parameters should be sanitized and verified before they are stored or displayed. Inquiry pages should not expose internal IDs, unsanitized URLs, PHP data, server paths or security tokens.
08
International Data Processing
JH ESD conducts international B2B business, and website or communication service providers may operate in different countries. Information may therefore be processed in a country different from the country in which a visitor is located.
Where applicable law requires safeguards for international processing, appropriate measures should be used according to the actual service and legal requirements.
09
How Long Information May Be Retained
Information should be retained only for as long as reasonably necessary for the purpose for which it was collected, applicable business records and legal obligations.
Retention may depend on inquiry status, business follow-up, quotation or project requirements, technical-document requests, legal obligations, contractual records, security logs, dispute prevention and website administration needs. Different categories of information may therefore have different retention periods.
10
How Information Is Protected
Reasonable administrative, technical and organizational measures may be used to protect information. Depending on the website systems and the information involved, these measures may include:
- Access controls
- Website updates
- Form validation
- Spam prevention
- Secure administration
- Hosting security
- Backups
- Limited staff access
No website, transmission or storage system can be guaranteed to be completely secure.
11
Your Privacy Rights and Choices
Depending on your location and applicable law, you may have rights to:
- Request access to personal information
- Request correction
- Request deletion
- Object to or restrict certain processing
- Withdraw consent where processing relies on consent
- Request information about how data is used
- Submit a complaint to an appropriate authority
These rights do not apply in every country or situation. JH ESD may need to verify your identity and clarify the information concerned before responding to a privacy request.
Submit a Privacy Request12
Children's Privacy
The JH ESD website is intended for professional B2B and industrial users. It is not intentionally directed to children. If information relating to a child is believed to have been submitted unintentionally, contact JH ESD so the matter can be reviewed according to applicable requirements.
13
Third-Party Websites and Communication Services
The website may link to external standards organizations, document providers, email or communication services, social platforms and other third-party websites where those links are made available.
Third-party services operate under their own terms, privacy policies, cookie practices and security controls. JH ESD does not control and is not responsible for independent third-party privacy practices. Review the relevant third-party policy before providing information through that service.
14
Changes to This Privacy Policy
This Policy may be updated when website functionality changes, forms change, service providers change, legal requirements change or business processes change. Visitors should review this page periodically for the current version.
Current page update indicator:
15 · Privacy Contact
Contact JH ESD About Privacy
Contact JH ESD to ask a privacy question or submit a request concerning personal information provided through the website.